Client: Reflex teinte

New Reflex Teinte website

I've developed a proposal outlining the information architecture, content strategy, and wireframes for their new website.

my responsibilities
  • User Experience Design
  • Wireframes
  • Visual Concept
my team

4 people (Product Owner, UX Designer, 2 Developers).
Agile context.

platform

Responsive web application

project summary

The objective of this project was the design and development of their new webiste

1

Creating a new visual concept for the website.

2

Optimizing the new site's structure for search engines.

3

Simplification of the website content and improved information discoverability.

4

Replacement of proprietary simulator plugins that were difficult to adapt to French.

the problem

The current website has the following issues:

User Experience issues

Lack of a clear user journey: the page structure does not effectively guide the user towards a primary action.

Information overload: the content is dense, with overly heavy text blocks, making it difficult to read.

Confusing visual division: the site attempts to simultaneously present two services (window tinting and paint protection), creating a confusing visual division and forcing the user to 'choose a side'.

Duplication of forms and simulators: multiple duplicate forms and redundant simulators appear on the same page.

Insufficient contrast: The text-to-background contrast is insufficient in some sections, impairing readability.

Visual design issues

Inconsistent typography: Fonts, font sizes, and styles vary across different sections, disrupting visual consistency and hindering readability.

Inconsistent alignment and spacing: Elements are not always aligned properly, and spacing between sections is uneven, resulting in a disorganized appearance.

Calls to action (CTAs) are difficult to see: Buttons, such as "Submit" and other CTAs, lack contrast and visibility, reducing their effectiveness.

Excessive use of background images: While visually appealing, the car images take up too much space and don't effectively guide the user towards a specific action.

Inconsistent colors and styles: Colors and visual styles vary throughout the site, and lack of proper spacing exacerbates this inconsistency.

The process

This 50-hour project involved research, ideation, and the creation of mid-fidelity wireframes

Processus de conception : définir, rechercher, ideation, prototyper et tester.
1
  • Analysis of the existing website.
  • Competitive analysis.
  • Creation of mood boards for the new visual concept.
  • Revision of the current information architecture and proposal of an optimized version.
2
  • Content writing for all pages.
  • Creation of page templates for the homepage, product hub page, product detail page, contact page, 404 error page, and terms and conditions page.
3
  • Conversion of templates into mid-fidelity wireframes.
  • Iterating on designs based on client input.
  • Handing off designs to UI designer.
design solution

The design solution to solve this problem consisted of the following elements:

An information architecture proposal designed to meet user needs while aligning with business objectives.

Diagramme d'architecture d'information

Key user tasks and questions

  • Understand how to find a specific product.
  • Clarify available options and understand the full scope of products and services offered on the website.
  • Demonstrate how to easily choose a window tint or paint protection film.
  • Get a feel for the character, personality, and services offered by Reflex Teinte.

Business Objectives

  • Help users choose their product and guide them to a quote form.
  • Optimize the site for search engines and improve SEO.
  • Prioritize key product and service information through clear and intuitive navigation.
final solution

Reflex Teinte website

Interested in reading more?

Read the complete project for a detailed breakdown of the project's process, design ideas, user testing, problem-solving, and conclusions.

Read the complete project