Client: gouvernement

User experience design for a software download store

I designed the user experience for this application's target audiences: developers and future software managers within the organization.

my responsibilities
  • Experience Design
  • Prototyping
  • Interface Design
my team

A six-person team composed of a Product Owner, an UX Designer, and four developers. The team utilizes Agile methodologies

platform

Two responsive web platforms: the software store website and the store administration site.

project summary

This project aimed to simplify the management of software approvals and installations throughout the organization

Expected outcomes

  • Simplify and automate the software approval and installation process by minimizing the number of stakeholders and manual tasks.
  • Enable users to independently obtain approved software required for their work.
  • Develop a user-friendly and intuitive platform tailored to the needs of users.
  • Reduce wait times and optimize team productivity.

Strategic Implementation Plan

The problem

On average, users have to wait six weeks between requesting and actually installing software on their workstations

  • Without the necessary software, users are unable to complete their work.
  • The current application installation process is manual and heavily reliant on email communication.
  • It involves multiple individuals and requires the creation and tracking of numerous tasks.
the process

The 12-week project encompassed research, idea generation, and the creation of an interactive prototype

Processus de conception : définir, rechercher, ideation, prototyper et tester.
1
  • Conducting a competitive analysis.
  • Identifying personas and profiles.
  • Defining the necessary functionalities.
  • Defining metadata for the database.
2
  • Categorizing tasks based on user profiles.
  • Developing user flows for core functionalities.
  • Sketching out various design options for the main interfaces.
3
  • Creating low-fidelity wireframes based on hand-drawn sketches.
  • Building a high-fidelity interactive prototype for both the public-facing website and the administration website.
design solution

The proposed design solution to address the issue included the following elements

Log in

A log in page for developers or software owners to log in.

Home

The homepage is structured into four main sections: top searched categories, most popular software, new arrivals, and software bundles.

Search results

The homepage provides developers with easy access to the software they need through a search function and filters to refine results.

Software description page

Software information is accessible via its detailed description page. From there, a developer can subscribe, install, or vote for the software.

Software bundles

Developers can also install a software bundle, which is a collection of multiple software programs. All available software suites are listed on this page.

Dashboard

The dashboard provides an overview of recent activities, including: approval requests, newly added software, and changes to team members under the software owner.

solution finale

Interactive prototypes and complete project

Interested in reading more?

Read the complete project for a detailed breakdown of the project's process, design ideas, user testing, problem-solving, and conclusions.

Read the complete project
Gabriela Nino
UX Designer and web accessibility advisor
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